Thank you for shopping with KHELANI .
Each item undergoes thorough inspection and conscientious packaging to ensure it arrives in impeccable condition.
We want you to be completely satisfied with your purchase. If you have any
concerns or issues with your order, please review our return policy below.
UK RETURNS AND EXCHANGES
Yes, we provide effortless exchanges for all UK customers. You have the option to exchange your item for a different size or colour seamlessly, or swap it for a brand new item of your preference.
We will also send the exchanged item to you with no extra charge. However, please note that return postage fees are not covered by us.
INTERNATIONAL RETURNS AND EXCHANGE
EXCHANGE POLICY
Outside of the UK we do not offer an exchange service for international customers at this time.
RETURN POLICY
We happily welcome returns within 14 days from the date of your order purchase for all non-final sale items. To qualify for a return, your item must remain in its original condition, unworn or unused, with tags still attached.
However, please note that return postage fees are not covered by us.
UK AND INTERNATIONAL REFUND POLICY
Items are eligible for exchange or refund within 14 days of receipt.
Items must be unused and in their original condition and packaging.
Refunds will be issued to the original payment method within 3-5 working days upon receiving the returned item.
RECEIVED A DAMAGED OR DEFECTIVE PRODUCT
We offer 100% money back guarantee on all of our products! If your product is not 100% perfect we will offer you a full refund or replacement. We can ship you a new product at no additional cost to you. You can email our Customer Care team at any time at info@khelani.co.uk